A Safe Place to Be Heard.
A Trusted Guide for the Road Ahead.
Telehealth counseling with Heinz Malon, LMFT — bringing 31 years of pastoral, chaplaincy, and clinical experience to adults, couples, teens, veterans, and their families who are looking for relief, clarity, and meaning.
Healing. Opportunity. Patience. Eclectic.
H.O.P.E. isn't just a name I liked the sound of. Each letter stands for something that shapes how I practice:
H
Healing
What we’re here to do. Not erase what happened, but help you carry it differently.
O
Opportunity
Every hard season is also an opening — a chance to get to know yourself in a way you wouldn’t otherwise.
P
Patience
With yourself, with the pace of the work, with the process of becoming someone who isn’t carrying as much.
E
Eclectic
I draw on whatever works — MFT, EMDR, mindfulness, pastoral care, a little humor. Also: a nod to my tie-dye shirts.
I Don't Fix People.
I Walk Alongside Them.
I’m Heinz Malon, a Licensed Marriage and Family Therapist, retired Navy chaplain, and former parish pastor. During my 31 years of ministry and clinical practice, I’ve learned something simple: the solution to most of what ails us is already inside of us. My job isn’t to hand you answers. It’s to help you uncover the hope and strength you already carry, and to walk with you while you put it to work.
I believe curiosity, laughter, and your actual human story belong in the room, right alongside the hard moments and the solemnity. You bring who you are. I’ll be glad to meet you.
"Do no harm to yourself. Do no harm to others. If you break one, you've broken the other."
— Heinz's working definition of a decent life, and the compass for this practice
Services for Where You Are Right Now
Every person who walks (or logs) into therapy arrives with a different story. These are the main ways I help, but the work we do together will always be shaped around you.
Individual Therapy for Adults
Whether you're navigating burnout, a loss, a career pivot, or a season where nothing feels quite right, we'll work together to find clarity and a way forward. I draw on MFT, mindfulness-based stress reduction, Logotherapy, and three decades of pastoral and clinical experience.
Trauma Therapy & EMDR
Trauma can stay in the body long after the event is over. Using EMDR (Eye Movement Desensitization and Reprocessing), mindfulness-based tools, and evidence-based practice, we'll help your nervous system finally file away what it's been carrying.
Veterans & Military Family Counseling
As a retired Navy chaplain paneled with Tricare, I understand military life from the inside. I work with active-duty service members, veterans, spouses, and children of service families on deployment, reintegration, moral injury, and what doesn't make it into the briefings.
Couples, Family & Teen Therapy
Whether it's a marriage that's gone quiet, a family stuck in the same argument, or a teenager who's shutting down, we'll slow things down, find the real story, and start building something better together.
Heinz Malon, LMFT
LMFT · Retired Navy Chaplain · Retired Lutheran Pastor
I spent 21 years as a Navy chaplain and parish pastor (with plenty of overlap in between), and the last 13 in community mental health. What that means for you: I’ve sat with people at their lowest, their loudest, and their quietest, and I’ve learned that every single one carries more strength than they realize.
Credentials
- Licensed Marriage & Family Therapist (LMFT)
- EMDR-trained
- Child Mental Health Specialist (CMHS)
- Logotherapy training (in progress)
- Mindfulness-Based Stress Reduction (MBSR) practitioner
- Tricare-paneled
- M.Div · MA in Marriage & Family Therapy
- 31 years in practice & ministry
"I'm very interested in your story. All of it — the funny parts too."
Relief. Meaning. A Path Forward.
H.O.P.E. Therapy exists to bring relief to people who are hurting and to help them find meaning in their lives. That’s the mission. No jargon, no hierarchy, no performance.
Therapy here is a collaboration. You are not a problem to be fixed. You are a person with a story, and my job is to help you tell it, understand it, and write the next chapter.
"Mental health is integral to physical health. Part of the solution already lives inside of you — I just help you find it."
Therapy From Wherever You Feel Safe
H.O.P.E. Therapy is a fully telehealth practice based on the Key Peninsula near Gig Harbor, Washington. I’m licensed to practice throughout the state of Washington, and I work with clients across Pierce, Kitsap, Mason, and neighboring counties — as well as anywhere else in WA where good internet reaches.
Telehealth isn’t a consolation prize. For many of the people I work with — veterans in rural areas, parents without childcare, teens who feel safer on their own turf, anyone for whom a waiting room is its own kind of stressor — it’s the format that makes therapy actually possible.
Sessions are conducted on a HIPAA-compliant video platform. You’ll receive a link before each appointment. No downloads, no hoops.
What You'll Need
- A device with a camera (phone, tablet, or computer)
- A stable internet connection
- A private space where you can speak freely
- Headphones (recommended for privacy)
Service Area
- Pierce County (Gig Harbor, Tacoma, and surrounding)
- Kitsap County
- Mason County
- Anywhere in Washington State with reliable internet
Session Availability
Evening and some weekend appointments available to accommodate working adults and families.
Let's Make the Money Part Simple
H.O.P.E. Therapy is paneled with Tricare (for veterans and military families) and accepts cash-pay clients. Additional insurance paneling is currently being finalized by the onboarding team, and the full list of in-network plans will be published here as soon as credentialing is confirmed.
If you’re not sure whether your insurance will cover our work together, the fastest answer is to ask. I offer a free 30-to-60-minute consultation before any first session — no pressure to book, no commitment.
01
Tracare
Paneled and active. Veterans, active-duty service members, and military families are melcome.
02
Additional Plans
More insurance paneling is currently being finalized by the onboarding team. Call to verify your plan and we’ll keep you posted.
03
Cash & Sliding Scale
Self-pay rates available for clients without insurance or those who prefer to pay out of pocket. Sliding scale considered case-by-case — just ask.
Cash Pay Welcomed.
Self-pay rates are available for clients without insurance or for those who prefer to pay out of pocket. Sliding-scale arrangements are considered on a case-by-case basis — just ask.
Free Guided Meditations, Recorded by Heinz
Therapy happens in the session. Healing happens in the other 167 hours of the week. To support the rest of your life, I’ve recorded a small library of guided meditations and mindfulness-based stress reduction (MBSR) exercises. They’re free — no login, no email signup required. Listen in your browser, or save them to your phone for when you need them.
You Don't Have to Carry It Alone.
Whatever brought you here — grief, trauma, a stuck season, a marriage that’s wobbling, a teenager who’s disappearing into their room — you don’t have to figure it out by yourself. Let’s talk.